Are you an avid shopper looking for the latest trends and unbeatable deals from China’s biggest online marketplace? Look no further than Taobao, the shopping destination for millions of Chinese consumers.
But if you’re an international shopper, navigating Taobao’s Chinese-language platform and complicated shipping options can be daunting. That’s where Taobao agents come in. In this blog post, I’ll explore a guide to using a Taobao agent, so you can shop with confidence and ease. From finding reliable agents to tips for placing orders, I’ve got you covered. So let’s dive in and start shopping!
- How does a Taobao agent work?
- How to use the Tabao agent?
- Step 1: go sign up for Superbuy!
- Step 2: Select the item
- Step 3: Submit the Order
- Step 4: Pay for Items
- Step 5: Superbuy Purchase
- Step 6: Superbuy Inspection and Storage
- Step 7: Submit for Delivery
- Step 8: Pay the international shipping fee deposit
- Step 9: Superbuy Delivery
- Step 10: Waiting for your package to arrive
- Step 11: Delivered & Review
- Why do you need a Taobao agent?
- The best Taobao agent: Superbuy
- How much do Taobao agents charge?
- FAQ: About how to use the Taobao agent
How does a Taobao agent work?
Taobao is an online marketplace that operates similarly to other e-commerce platforms like Amazon and eBay. It is one of the largest online shopping destinations in China, with a wide range of products available from various sellers. Here’s how Taobao works:
- Search for products: Taobao offers a search bar where you can enter keywords to find products you’re interested in. You can also browse categories and subcategories to find items.
- Choose a seller: Once you find a product you want to purchase, you’ll need to select a seller. Taobao offers a rating system for sellers based on their sales volume and customer feedback, so you can choose a reputable seller.
- Place your order: After choosing a seller, you can place your order by adding the item to your cart and proceeding to checkout. You’ll need to provide your shipping and payment information at this stage.
- Payment: Taobao accepts various payment methods, including credit cards and Alipay, a popular online payment system in China.
- Shipping: After you place your order and make payment, the seller will ship the item to your desired address. International buyers may need to use a Taobao agent to receive their orders.
- Delivery and Feedback: Once you receive your order, you can leave feedback for the seller on Taobao’s platform. This helps other buyers make informed decisions when choosing sellers.
How to use the Tabao agent?
For the most part, Taobao agents operate in a similar manner. To provide a better understanding of how to use a Taobao agent, I will use Superbuy, a top-tier agent in the industry, as an illustration, to walk you through the process of ordering from Taobao through an agent, step by step.
Step 1: go sign up for Superbuy!
The sign-up process is super simple. I think I just took 1 minute to complete the whole account sign-up. All you need to do are just 3 steps:
- Enter your email address
- Set up your password
- Verify your email address
Feel free to sign up today and play with this platform a bit. I’m sure you’ll find a lot of interesting stuff in it!
Step 2: Select the item
Then, find a product you want to buy from Taobao. Check out this Taobao shopping guide (or this) to get started.
Method 1
Find the product you want to buy on Taobao / Tmall / JD.com, copy the product link and paste it into the search bar (or just copy and paste the link shared by your friend).
Method 2
Enter the product name in Superbuy’s search bar and select from the recommended products provided by Taobao, Tmall, and JD.com.
Step 3: Submit the Order
Superbuy can capture the info of 99% of the products on Taobao / Tmall / JD.com. You can directly select the color, size, and quantity, and click “Add to Cart” or “Buy Now”. (Sign up for Superbuy today)
When purchasing from the above platforms, if the “Fill in A Shopping Agent Order” page appears, you need to fill in the order info manually, then click “Add to Cart” or “Buy Now”.
Step 4: Pay for Items
Choose a payment method and pay for the item and the Chinese local delivery fee.
- Available for multiple currencies.
- Payment Methods: PayPal, Credit Cards, Wechat, Alipay, Chinese Debit Cards, Bank Tele Transfer, Bitcoin.
- Enter the destination country and remarks regarding your requirement. If you need value-added services, just select such services, then submit the order after review.
Step 5: Superbuy Purchase
Our shopping agents will contact the seller and purchase your ordered items. During the purchasing process, you can click ‘order inquiry’ to contact our shopping agents for any further details, and they will contact you via email or message if needed, i.e. some information needed to be completed by you.
Step 6: Superbuy Inspection and Storage
Quality inspection will be carried out and items will be stored in the warehouse. You can visit ‘My Superbuy’– ‘Warehouse’ to view the item once it is stored.
- Once the item has arrived at our warehouse, a series of quality inspections will be carried out and the photos will be taken for you to view. Superbuy will contact you immediately if there are any problems.
- Products purchased from 1688 has a different set of quality control standard, you can refer to Superbuy’s Shopping Agent User Manual.
- You can send the stored items overseas (Steps 6-9) or continue to purchase more and then send them all together (Repeat Steps 1-5, then Steps 6 -9)
- Superbuy provides 90 days of free storage service for the items.
- Stock up and consolidate them to ship overseas in order to save shipping fees.
Step 7: Submit for Delivery
Visit ‘My Warehouse’ and select items then submit them for delivery. Fill in delivery details and choose the recommended type of delivery. (Sign up for Superbuy today)
Step 8: Pay the international shipping fee deposit
Select a payment method for the international shipping fee deposit and customs fee.
The international shipping fee deposit is calculated according to the product’s estimated weight, the selected shipment method, and the destination.
The final shipping fee will be calculated according to the package size and weight verified by the shipping company. If there is a discrepancy between the final shipping fee and the deposit, the amount difference will be returned to your Superbuy account after the product is shipped. (Sign up for Superbuy today)
Step 9: Superbuy Delivery
Consolidate and pack items, reinforce packages, weigh, and send them out for delivery.
Step 10: Waiting for your package to arrive
You can track your package and follow its shipping progress on the “Parcels” page. (Sign up for Superbuy today)
Step 11: Delivered & Review
Once you have received the parcel, you can confirm the delivery via‘My Superbuy’ – ‘Parcels’. If you have any questions regarding the parcel, you can also choose the relevant parcel and apply for after-sales service.
Why do you need a Taobao agent?
If you’re an international buyer looking to purchase from Taobao, a Taobao agent can be a valuable resource. Taobao is a Chinese-language platform, and as such, it can be difficult for non-Chinese speakers to navigate. Additionally, many Taobao sellers only ship within China, making it difficult for international buyers to receive their orders directly.
This is where a Taobao agent comes in – they can assist with purchasing items on your behalf, communicate with sellers in Chinese, consolidate and ship your orders to your desired address, and provide additional services such as product inspection and repackaging. Using a Taobao agent can save you time, effort, and money, while also helping you access the vast selection of products available on Taobao.
The best Taobao agent: Superbuy
Are you struggling to shop on Taobao due to the language barrier and complex purchasing process? As someone who loves to explore the vast selection of products on Taobao, I understand the frustration of not being able to purchase items directly from the platform. That’s why I highly recommend Superbuy, a top-tier Taobao agent that has made my shopping experience seamless and stress-free.
Since 2012, Superbuy has been serving international customers like me with its user-friendly platform, excellent customer service, and competitive pricing. With Superbuy, I can easily search for and purchase items on Taobao, without worrying about the complexities of the Chinese language and shipping restrictions. Superbuy also offers various shipping options, including DHL, EMS, and ePacket, to ensure my purchases are delivered to me as quickly as possible.
How much do Taobao agents charge?
Taobao agents typically charge a service fee for their assistance in purchasing and shipping your items. The exact amount of the service fee can vary between agents and may depend on factors such as the total cost of your order and the shipping method you choose.
Some agents may also charge additional fees for services such as product inspection or repackaging. It’s important to research and compares different agents to find one that offers reasonable fees and reliable service. Generally, the service fee for Taobao agents ranges from 5% to 10% of the total cost of your order.
The shipping price of Superbuy for different countries
The table below is showing the shipping companies’ price and time / first 1kg (Note that after the first kg, the price will decrease. More kg = cheaper). Also, there will be a customs tax (around $2-$3).
Shipping services for the United States
| USPS: | around 8-15 days, with a price of $16 |
| EMS: | around 5-10 days, with a price of $24 |
| China Post: | around 15-31 days, with price $19 |
Shipping services for Canada
| Preferential line: | around 7-15 days, with a price of $15 |
| EMS: | around 5-10 days, with a price of $27 |
| China Post: | around 15-30 days, with a price of $19 |
Shipping services for Brazil
| EMS: | around 5-10 days, with a prince of $34 |
| China Post: | around 15-30 days, with a price of $23 |
Shipping services for France
| EUB: | around 10-20 days, with a price of $17 |
| EMS: | around 5-10 days, with a price of $27 |
| China Post: | around 15-30 days, with a price of $18 |
Shipping services for Spain
| DHL: | around 10-15 days, with a price of $20 |
| EMS: | around 5-10 days, with a price of $27 |
| China Post: | around 15-30 days, with a price of $18 |
Shipping services for the United Kingdom
| DHL Economy: | around 10-15 days, with a price of $17 |
| EMS: | around 5-10 days, with a price of $26 |
| China Post: | around 15-40 days, with a price of $18 |
You can also calculate the shipping fee and time here: https://www.superbuy.com/en/page/query/freight/
Superbuy doesn’t offer any courier services, they’ll ship your product using your preferred courier.
FAQ: About how to use the Taobao agent
Yes, you do need and I believe it is the best way to shop from Taobao since The agent’s role is to act as a middleman between you and the Taobao seller and it can save you a lot of trouble Taobao Agent. The use of a Taobao agent is highly encouraged for buyers outside of China.
Yes, Taobao, which is owned by Alibaba Group, can ship to Europe. However, the process of shipping from Taobao to Europe can be complex, and it is recommended to use a third-party shipping agent or forwarder to help with the process.
Yes, you can. Although Taobao is a Chinese platform and the majority of the sellers and product descriptions are in Chinese, it is possible to order from Taobao in English with the help of a Taobao agent. A Taobao agent is a third-party service provider that can assist you with the purchasing process, product inspection, and international shipping.
When you use a Taobao agent like Superbuy, you can access the platform in English and search for products using English keywords. Superbuy will then purchase the items on your behalf and provide you with a personalized shopping experience that is tailored to your language and cultural preferences. They can also communicate with the seller on your behalf and ensure that the products you receive meet your expectations.
So while it is not possible to order directly from Taobao in English, using a Taobao agent like Superbuy can make the process much easier and more accessible for English-speaking shoppers.
