Taobao (simplified Chinese: 淘宝网; traditional Chinese: 淘寶網), the biggest Chinese online shopping platform owned by Alibaba, is giving consumers over 1 billion product listings and has the transaction volume reached trillions of yuan yearly. It is incredible!
The platform is user-friendly, providing extremely efficient logistic service, and I’m sure you can almost find every kind of product from just one single platform at a really good price!
Can I use Taobao from aboard? The answer is yes, sort of. There is a global version of Taobao which is specifically for overseas consumers. But it’s not doing well regarding the localization part and the user experience, in my opinion, is far worse than the Chinese version. Therefore, if you can’t read and write Chinese, you probably won’t be able to see the best of Taobao and will feel it’s painful to order directly on Taobao.
That’s where Taobao agents come in.
What is a Taobao agent? It is a person or organization that buys from Taobao.com on behalf of another person or company in exchange for a commission. Normally, a Taobao agent will be in charge of finding, buying, checking, and shipping goods from the Taobao seller to the client.
Some of the key services a Taobao agent usually offer:
- They can purchase your requested products on your behalf, eliminating the need for you to communicate with sellers who may not speak English fluently.
- They handle all communication with sellers effectively, ensuring that your order specifications are understood and met.
- They offer storage services and product quality checks to ensure that your orders are received and stored correctly and that the items you receive match the specifications and standards you provided.
- They provide packaging services, including removing unnecessary packages like shoeboxes, to help you save on shipping costs.
- Using a Taobao Agent means that you don’t have to worry about international shipping. They handle everything for you, offering different worldwide shipping methods that deliver your packages right to your door.
And because Taobao agents’ main purpose is to serve consumers from abroad, especially those consumers who can’t speak Chinese, their websites all have great English-only interfaces.
Today, I’m going to introduce you to the 14 best Taobao agents you must know, to help you pick the right one.
Let’s check them out!
(Related post: How to use Taobao agents?)
(Related post: Why use Taobao agents?)
Superbuy
Superbuy was founded in 2012, aiming to build the most prestigious platform for overseas consumers to be able to shop for quality Chinese goods with ease online.
Superbuy is an Internet-based platform which is providing easy access and one-stop services ranging from purchasing, order fulfillment, quality inspection, and international shipping to after-sales.
I ordered through them several times, and each time their customer service was excellent! The items were well packed, shipping was fast, and whenever the shipping costs are lower than expected, the difference in price is issued as store credit. I’ll order through them again soon!
The shipping price of Superbuy
The table below is showing the shipping companies’ price and time / first 1kg (Note that after the first kg, the price will decrease. More kg = cheaper). Also, there will be a customs tax (around $2-$3).
| Country | Shipping Service | Delivery Time | Price |
|---|---|---|---|
| United States | USPS | 8-15 days | $16 |
| EMS | 5-10 days | $24 | |
| China Post | 15-31 days | $19 | |
| Canada | Preferential line | 7-15 days | $15 |
| EMS | 5-10 days | $27 | |
| China Post | 15-30 days | $19 | |
| Brazil | EMS | 5-10 days | $34 |
| China Post | 15-30 days | $23 | |
| France | EUB | 10-20 days | $17 |
| EMS | 5-10 days | $27 | |
| China Post | 15-30 days | $18 | |
| Spain | DHL | 10-15 days | $20 |
| EMS | 5-10 days | $27 | |
| China Post | 15-30 days | $18 | |
| United Kingdom | DHL Economy | 10-15 days | $17 |
| EMS | 5-10 days | $26 | |
| China Post | 15-40 days | $18 |
How to sign up for Superbuy?
The sign-up process is extremely simple. I think I just took 1 minute to complete the whole account sign-up. All you need to do are just 3 steps:
- Step 1: Enter your email address
- Step 2: Set up your password
- Step 3: Verify your email address
Feel free to sign up today and play with this platform a bit. I’m sure you’ll find a lot of interesting stuff in it!
- Order from Taobao to the USA
- Order from Taobao to the Philippines
- Order from Taobao to the UK
- Order from Taobao to Singapore
- Order from Taobao to Malaysia
- Order from Taobao to Canada
- Order from Taobao to Australia
Wegobuy
Wegobuy is aiming to provide its global user base a best-in-class shopping experience of Chinese products. From purchasing, inspection, storage, and delivery to after-sales services, Wegobuy offers a one-stop solution to its users in order to solve service gaps, such as product information dissymmetry, expensive shipping fees, difficulties to contact after-sales services, etc.
I’ve signed up and tried using the service a couple of times. From my experience, there are several reasons for choosing Wegobuy
- Easy to use
- Great customer service
- No service fee
- Competitive shipping fees
- “Tax free -line”
- Free inspection photos
- No service fee for smaller platforms like Weidian, Yupoo, Xianyu
- Supports EU IOSS (new tax regulation)
- Accepts PayPal
Shipping fee/time of Wegobuy
I think there is a page from the Wegobuy website for calculating the shipping fee and time here, feel free to check out: https://www.wegobuy.com/en/page/query/freight/. Actually, WeGoBuy doesn’t offer any courier services, they’ll ship your product using your preferred courier.
If you’re curious about how to get the warehouse address for Wegobuy, it’s just 300 meters east of Guagang East Road, Guagang East Road, Guali Town, Xiaoshan District, Hangzhou City, Zhejiang Province. It’s provided by a Wegobuy customer service rep.
How to sign up for Wegobuy?
The sign-up process for Wegobuy is also quite straightforward. It took me less than a minute to complete the whole account sign-up. 3 easy steps:
- Step 1: Enter your email address
- Step 2: Set up your password
- Step 3: Verify your email address
Feel free to sign up today and play with this platform a bit. It is an awesome platform for Taobao shopping!
Pandabuy
Established in 2021 with its warehouse situated in Huizhou, Pandabuy is a prominent online shopping service and platform catering to international customers seeking to procure products from various Chinese e-commerce platforms, including Taobao, Tmall, JD.com, and more.
Acting as a reliable intermediary between customers and sellers, Pandabuy offers a comprehensive array of services such as product selection, purchasing, quality inspection, consolidation, and international shipping. The primary goal of Pandabuy is to ensure a seamless and convenient shopping experience for customers worldwide, granting them access to a diverse range of products from China’s expansive online marketplace.
Notably, Pandabuy shines as an excellent budget-friendly option, delivering impressive performance in comparison tests. While shipping costs may be slightly higher than those of Cssbuy and Basetao, Pandabuy compensates with exceptional customer service and a service fee of 0, making it a compelling choice for savvy shoppers.
Easybuycn
Easybuycn is a free platform for overseas Chinese to buy Chinese online goods. It is subordinate to Guangzhou Swordfish Information Technology Co., Ltd. Through Easybuycn, you can purchase goods from any Chinese website, including Taobao, Tmall, jd.com, Dangdang, Suning Tesco, and transport them overseas so that global customers can easily enjoy the fun of shopping in China.
The concept of “zero service fee” first put forward by Easybuycn in the industry has created a new model of purchasing domestic goods! This platform has been committed to cross-border shopping commitment: easy to buy, free to buy, cheap to buy, rest assured to buy.
The shipping fee of Easybuycn
While serving their consumers, they promise not to charge service fees, so that consumers can get a better and more affordable shopping experience.
The total fees you need to pay are as follows:
Total purchasing cost = (commodity price + domestic freight) + International Freight + 0 service fee.
Commodity price + International Freight: the selling price of the commodity + domestic freight (the freight of the commodity from the seller’s location to e-buy China, and the domestic freight is zero if the seller includes mail)
International Freight: the freight is calculated according to your commodity weight, selected shipping method, and shipping region.
I think there is also a page from the Wegobuy website for calculating the shipping fee and time here, feel free to check out: https://www.easybuycn.com/Tools/shippingfee.html .
SUGARGOO
Bringing China to the global stage, SUGARGOO strives to build a comprehensive cross-border e-commerce platform catering to both individuals and business merchants. Our main focus revolves around offering a range of services, including warehousing, delivery, procurement, logistics, consolidation, technical support, and marketing promotion. With a multilingual customer service team and an AI-powered support system, we ensure round-the-clock assistance to our valued customers.
At SUGARGOO, we take pride in providing personalized services for overseas individual consumers and small to medium-sized business merchants worldwide. Through our online platform, customers can access a diverse range of offerings, such as Chinese commodity supply chain services, procurement assistance, after-sales support, quality inspections, customized packaging, and efficient international logistics and transportation solutions. Our aim is to facilitate seamless cross-border trade and empower businesses globally with our cost-effective one-stop e-commerce services.
Driven by our brand vision, we aspire to unleash the potential of Chinese products in international markets. SUGARGOO endeavors to fuel the growth of the cross-border e-commerce service ecosystem, allowing global users to experience the allure of “Made in China.” As we expand, our ultimate goal is to strengthen our commitment to connecting China to the global arena, transcending borders and boundaries.
42agent
42agent, a pioneering cross-border startup established in 2011 and based in Beijing, China, takes pride in assisting global customers with their purchasing needs from China. Our core services revolve around two key offerings. “Shop For Me” encompasses the traditional shopping agent service, enabling you to procure goods from popular e-commerce platforms such as Taobao, 1688, JD, and more. On the other hand, “Ship For Me” provides a forwarding service where you personally make your purchases, and we take charge of shipping them overseas.
Cross-border shopping can be a complex endeavor, especially when compared to the simplicity of shopping on platforms like Amazon or from your local convenience store. It takes a clever customer to navigate the realm of international shopping. So, why do these astute customers opt for 42agent?
In my opinion, it’s because we offer an abundance of options and competitive prices for shopping from China. Furthermore, 42agent goes above and beyond to provide a wide range of services aimed at reducing the intricacies of cross-border shopping. We take the hassle upon ourselves, ensuring a fun and seamless shopping experience for our valued customers.
LEELINESOURCING
Leeline SOURCING embarked on its journey in 2009, marking the official establishment of our company. Since then, we have been actively engaged in the procurement industry, catering to the needs of small and medium-sized businesses. As our business grew, we expanded our operations to mainland China in 2015, aiming to provide dedicated sourcing services and broaden our horizons.
At present, we boast a team of skilled professionals who are well-versed in their respective fields. Our expertise goes beyond mere product sourcing – we meticulously evaluate suppliers based on various business aspects. Rest assured, all the suppliers in our network undergo a thorough verification process, ensuring their reliability and ability to meet your specific requirements.
Over the course of six years, we have successfully assisted over 2000 clients in obtaining top-notch products. With Leeline SOURCING, you can expect nothing short of high-quality sourcing, meticulous inspection, efficient warehousing, and reliable shipping services.
Join the ranks of our satisfied clients and experience the difference that dedicated and professional sourcing can make for your business. At Leeline SOURCING, we are committed to delivering excellence every step of the way.
BUDAIGOU
BUDAIGOU is aiming to help overseas Chinese people and students buy Chinese goods easily, happily, and conveniently, such as those on Taobao.
This platform offers a very competitive service fee (minimum 5%), but also provides the largest transportation discount (from 18 yuan), which, in my opinion, is quite attractive.
The website is designed user-friendly, and convenient, and contains a powerful shopping system, which can easily solve the problem of “how to buy” Chinese goods.
From my research, BUDAIGOU is providing services as following
- Product search: find the products on China’s B2C and C2C websites (such as Taobao).
- Reputation evaluation: communicate with the seller according to your requirements and provide suggestions on the seller’s reputation evaluation.
- Professional inspection: provide inspection services for real and virtual goods to ensure that the goods meet your requirements and the quality is guaranteed.
- Status update: provide the status information of the and package to remove unnecessary weight and save international express costs.
- Express tracking: provide domestic and international express status information and track the progress of express delivery.
Panli
Panli, formerly known as Panli shopping forum, was established and developed on the basis of the original business of serving overseas students to purchase Chinese goods.
The company has a number of e-commerce experts with senior operation experience in the field of commodity purchasing; It has an advanced global logistics network and a pioneering and enterprising elite management team. The company has built a free, broad, and safe network platform to provide a comprehensive solution for the vast number of overseas consumers to realize online shopping in the Chinese mainland smoothly.
Relying on its extensive information platform and worldwide logistics network, Panli provides Internet-based, cross-border purchasing services for the purpose of facilitating consumers.
How about Panli shipping?
As the leader of the overseas Chinese purchasing industry, Panli has been committed to providing users with perfect services and a perfect shopping experience.
With the increasing strength and influence of Panli, many logistics suppliers are willing to maintain long-term and stable cooperation with Panli, and are willing to provide lower freight for Panli, so that Panli users can get more benefits.
When Panli selects logistics suppliers, it will not only look at the price but also review and screen the service level, company strength, and anti-risk ability, so as to provide guaranteed services to Panli users.
Panli always believes that it is its responsibility to provide better services for overseas Chinese, and user satisfaction is Panli’s unremitting pursuit from beginning to end.
ParcelUp
I think Parcel Up (Taobao FOCUS) is a relatively un-famous one compared to the Taobao agents we mentioned before. It’s also a website dedicated to shopping on Taobao.com, helping people buy good products from Taobao in English, international shipping, and so on. The shopping experience sure is not perfect but is pleasant from my experience.
ParcelUp also offers the best / cheapest rates for international shipping from China by China Air Mail, EMS, and DHL, being able to do international shipping by UPS, TNT, Hong Kong DHL, Fedex, and SAL and inquire to ship by other shipping companies.
Features:
- whole order process short and fast,
- your Taobao buying experience easy and simple,
- your purchase and shipping costs are very low,
- your communication with us is easy and accessible,
- your satisfaction is our main goal.
Bao Hero
Bao Hero is another platform that helps you shop on Taobao, Tmall, 1688 & other Chinese websites. You can just choose from the wide variety of items and then send the links to this platform, they’ll do the rest!
Bao Hero buys the items for consumers, they’ll check each one carefully, and repack/combine multiple orders into a new box to save on shipping costs, which, in my point of view, is a great thing as you definitely want the shipping experience to be smooth and be assured that your parcel is protected.
Normally, Bao Hero will ship your package according to your chosen method, which will take around 3 to 14 days to arrive at your address. What’s important is that they also offer a drop shipping service! Whether you are buying for yourself or for business, Baohero is designed to help you save more!
Some significant features of Bao Hero
- PERKS: Enjoy more benefits through our loyalty program. Gold & Platinum members can enjoy the lowest service fees, 3% to 1%!
- STORAGE: With up to 180-day free storage, there’s no need to rush! Add more orders and pay only once for shipping.
- EASY PAYMENTS: Pay us via Paypal, Western Union, MoneyGram, or bank transfer. US shoppers can also pay by bank deposit in our US bank account.
- REPACKING: They bubble wrap products for protection, and remove unnecessary items like shoe boxes, and more!
- QUALITY CHECK: Their dedicated team checks the quality of your orders, following your specifications.
- COMBINE ORDERS: The first 500 grams charged by couriers are the most expensive. Combine multiple orders in a single package and save up to 70% on shipping costs!
FreeShoppingChina
https://freeshoppingchina.com/
FreeShoppingChina is a purchasing agent helping you Buy products From China. They’ll help you communicate with Taobao/1688 sellers and complete the payments to Taobao/1688 sellers for you. Also, FreeShoppingChina will help filter out those inferior/incorrect items and consolidate your items with safe packaging.
FreeShoppingChina is offering services in different modes and workflows to help customers handle their orders.
- Personal/Small Order Service: this one normally applies to personal and small wholesale orders which can be shipped via China Post, DHL, and other commercial shipping companies directly.
- Wholesale Purchase Service: it is a service for large orders and wholesale
- purchase items and ship them to end clients directly from China.
- Shopping Mall Mode: this applies to personal users who buy items for self-use. No need to go Taobao.com or Tmall.com and users buy items with only one quick payment.
Cssbuy
Cssbuy supports any Chinese network such as JD, Taobao, TMALL Private suppliers, Factories, or anything else that is based in China. The service of Cssbuy gives you the opportunity to buy from the Chinese largest networks in the world where you will find unlimited things that are sold all over China and you can find just where the cheapest prices there!
Service Charge is around 0-6%. of course, it’ll depend on the member Level. The service also covers the labor cost for purchasing, order follow-up, and inspection of the items sold by third-party merchants
Member Level: A service fee
- Normal: 6%Gold: 5%
- Platinum: 4%
- Diamond: 2%Vip: 1%
- Merchant: Contact us
Cssbuy can surely lower service fees and wholesale factory direct pricing online support, ticket support, and email Fast and Cheap shipping methods. There is an insurance policy to ensure your package’s safety, including safe and secured payment methods.
Basetao
BaseTao has been a Taobao agency for many years, which gives them solid professional experience in dealing with the Taobao business. They’re aiming to offer better and better service for consumers to have a wonderful shopping experience. Basetao is committed to providing the highest quality of services for clients to enjoy easier, more convenient, and more efficient shopping from Taobao. As one of members of Taobao agencies in China, they always think about how to improve Basetao.
Basetao is a one-stop solution for all who need to shop in China. Basically, they help you to take care of everything and you just need to wait for your parcel at home.
For now, they’ve served 71,456 Happy Clients and completed 575,964 Orders and 109,148 Parcels.
Here is how BaseTao work
After your items come to the Basetao warehouse, if you do not like them, they will help offer the return or exchange service, but only with the seller’s permission. If you are not sure whether your clothes are the right size for you or not, you also can ask their warehouse team to help to measure them for you and no fee will be charged.
BaseTao would also help check the quality of your items and report to you if any defect problem is found. If your order has at least two items, then you can split this order into a few branch orders if you want to send them to different addresses.
Last but not least, you can wait for all your orders to come to the Basetao warehouse and ship them together, no need to rush your orders as all your items can be stored long enough as 180 days in the Basetao warehouse.
People also ask
Yes, it does. This Chinese equivalent of Amazon or eBay is a huge and global eCommerce marketplace where you can basically buy everything from tissue paper to wedding dresses at cheap prices. But the main problem for most foreigners is the language barriers and I have to admit that the localization work of Taobao is not doing quite well.
It’s Superbuy in my opinion. I’m using Superbuy and they are quite good. I can tell that their website is quite optimized, straightforward, and user-friendly. They take really great product photos. Their service fees and shipping aren’t the cheapest but definitely reasonable.
(Sign Up now)
